Each one says what problem it solves, what we take off your team, what it costs, and when it’s the wrong choice. If something here reads like a hedge, ask about it on the call.
We start immediately, then agree a plan to contain it and recover
You think, or know, someone is in your systems
In detail
Managed IT
From $2,500/month
We take over the everyday work that keeps people logged in and working: answering staff IT requests, managing laptops and company devices, setting up new hires and shutting off access when people leave, watching the network at each location, and chasing your internet and software vendors. Contracts stay in your name. The requests stop landing on your office manager.
This is right if
Companies getting more IT requests than anyone on staff has time to answer
Teams where an office manager or operations lead has quietly become the IT department
Multi-location businesses where each site solves problems differently
Wrong choice if
Companies that only want someone to call when something breaks
Home users or single-person businesses
Companies that want one technician sitting in the office five days a week
We check the four things that cause most of the damage at your size: who can sign in, what shape the laptops are in, whether your backups actually restore, and what happens first when something goes wrong. You get written findings, the evidence behind them, and a ranked list of fixes you can hand to anyone — us or someone else.
This is right if
Companies filling out a cyber-insurance application or renewal questionnaire
Leadership or a board asking a security question nobody can currently answer
Businesses that grew fast and never revisited access after the growth
Wrong choice if
Hacking simulations — we don’t try to break in, and this isn’t a substitute for that
Passing a formal audit — see Compliance Readiness for that
Something happening right now — see Incident Response
For a SOC 2, HIPAA or customer security review that is now standing between you and a deal. We work out the distance between where you are and what the reviewer expects, then build a plan with names, order and realistic dates against your deadline. We don’t issue certificates and we are not your auditor.
This is right if
A real deadline: an audit date, a big customer’s review, a condition on your insurance renewal
Companies that have received a questionnaire and don't know how to answer half of it
Teams who need gathering the paperwork to be somebody’s actual job
Wrong choice if
Anyone wanting a guarantee they’ll pass — nobody can honestly promise that
Companies with no deadline and nobody asking; finding and fixing the biggest security gaps is the better first step
The formal sign-off itself, which has to come from a licensed audit firm
One named, experienced person who plans what you spend on technology, decides what to keep and what to retire, handles the vendor contracts, and turns up to your leadership meetings prepared. This is the person who makes the calls — not the person who fixes the printer.
This is right if
Companies that need an experienced IT leader without paying a full-time CIO salary
Merging two companies that now have two of everything
Companies whose IT leader just left and who need someone steady while they decide what’s next
Wrong choice if
Answering everyday IT requests — pair this with our Managed IT service or your own staff
Companies who want someone to build things rather than decide things
Companies who need someone in the office most of the week
For when something is wrong right now: admin accounts nobody created, a ransom note, a payment sent to the wrong bank account, email rules forwarding messages out, or systems behaving in ways nobody can explain. We work out what is happening, stop it spreading, help you decide who needs to be told, and write up what happened so it can’t happen the same way twice.
This is right if
You think, or know, someone is in your systems
Someone in your email, or a payment sent to a fake bank account
Ransomware, or files you think have been stolen
Wrong choice if
General slowness, one broken laptop, or the usual outages
A guaranteed 24/7 answer — we don’t run a staffed round-the-clock emergency desk
Legal advice, insurance claims, or deciding who must be notified — that belongs with your lawyer
The numbers above are where prices start, not quotes. What moves them is usually how many locations you have, what state the accounts and devices are in when we arrive, and how much vendor chasing you want us to do. You get one fixed monthly or project number before you sign anything, and we don't charge for the conversation that gets us there.
Not sure what you need?
Answer a few questions and we'll suggest the service that fits — or tell you plainly if we're not the right company for this.